Core Features
Using Chat with Your Agent
How to prompt OpenSeller well, move between dashboard and messaging, and get better outputs
OpenSeller includes a dedicated Chat area in the dashboard, and the same assistant can also live in your messaging channel. The goal is not just conversation. The goal is better decisions, faster.
Tip
Chat is the fastest way to turn OpenSeller into a working business partner instead of a static dashboard.
What Chat is for
Use chat when you want:
- A fast answer
- A recommendation
- A rewrite
- A strategic second opinion
- A guided next step into another tool
OpenSeller is especially useful when the question touches trends, pricing, listings, shop performance, or workflow priorities.
Good prompts to start with
Examples that match the product well:
What's trending right now that I could sell?Help me price this productFind my worst listing and optimize itGive me a weekly review of my shopWhat should I focus on this week?
Info
These are better than broad prompts like "help me grow," because the agent can immediately anchor on a real task.
Use Chat with the rest of the app
Chat works best when it is connected to the rest of your workflow.
Ask a question in Chat
Start with a specific question about your shop, listings, or strategy.
Open a guided workflow
Use Use Cases to launch structured tools for deeper analysis.
Review supporting data
Check Reports or Profit Tracker for numbers that back up the recommendation.
Go back to Chat for refinement
Return to chat to ask follow-up questions and iterate on the results.
When to use Chat vs a dedicated tool
| Use Case | Chat | Dedicated Tool |
|---|---|---|
| Quick direction or exploring | ✅ | |
| Rewrite or recommendation | ✅ | |
| Not sure which tool to open | ✅ | |
| Structured inputs needed | ✅ | |
| Charts, uploads, or tables | ✅ | |
| Repeatable analysis | ✅ |
For example, use chat to ask about margins, but use Profit Tracker when you want actual uploaded order data and true-profit reporting.
Prompting tips
Give a goal
Tell the agent what outcome you want, not just what topic you're curious about.
Include context
Add the marketplace, product type, or price range when relevant.
Ask for specifics
Request a specific output format — three options, a comparison, a rewrite, etc.
Follow up
Continue the thread instead of restarting. Continuity gives the agent more context.
Example prompts that work well
Optimize this listing for Etsy SEO and explain the tradeoffsGive me three pricing options and tell me which one protects margin bestFind trend ideas that fit laser engraving and Mother's Day
If the answer is too generic
Warning
Generic inputs create generic outputs. If answers feel shallow, add one of these to your prompt:
- Your niche
- Your price range
- Your goal margin
- Your product type
- The exact outcome you want